App / Mobile
At bdjeel, your account data and payment details — including information linked to bKash and Bank Transfer — are handled with clear rules about what we collect, why we collect it, and how you can review or correct it. Access to this platform depends on your local law and eligible regions.
This policy describes how bdjeel collects, stores, and uses personal information when you access our platform. When you register an account, we collect the details you provide — your name, contact information, and the payment method you choose to fund your wallet, whether that is bKash, Bank Transfer, or another supported route. We also collect technical data such as your device type, browser, and session activity to keep your account secure and to improve how the platform works on mobile. We do not sell your personal data to third parties. Data we hold is used only for account management, transaction processing, fraud prevention, and communicating with you about your account. Retention periods depend on the type of data: transaction records are kept as required by applicable financial rules, while session and browsing data is held for a shorter period. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions where access is permitted. If you have questions about how your data is handled, you can reach our support team through the contact routes listed on this page.
Understanding exactly what falls inside and outside this policy helps you know your rights clearly. The four areas below define the boundaries of what bdjeel's privacy commitments cover.
This policy covers all data collected when you register, log in, or update your account on bdjeel. That includes your credentials, contact details, and the verification steps shown in your account settings.
Payment data connected to bKash deposits, Bank Transfer activity, and wallet movements within your account falls under this policy. We handle this data for processing and fraud prevention only.
Pages you visit, games you open, and session activity on bdjeel are logged at a technical level. This data is used to maintain platform performance and is not shared with advertisers.
Links or services outside bdjeel — including external payment gateways or third-party sites you navigate to — are not covered by this policy. Review their own privacy terms separately.
You have concrete actions available to you under this policy. To review the personal data bdjeel holds on your account, open the account settings page and check the profile and transaction history sections — these show the records tied to your registration and payment activity. If any detail is incorrect, you can update it directly from the account page or contact support to request a correction. For questions about how long specific data is retained, or to ask us to delete data that is no longer needed for your account, reach out through the support routes listed on this page. We aim to respond to data requests within a reasonable period, and we will confirm receipt of your request when you submit it. Availability of these rights may depend on your local law and the eligible region from which you access the platform.
Log into your account and open the transaction history or profile section to see the data we hold. This is the fastest way to check what is on file.
Update your contact information directly in account settings. For details you cannot edit yourself, contact support with the correction you need.
If you want to know more about how a specific piece of data is used or stored, send your question through the support contact route on this page.
To ask us to delete data that is no longer required for your account, contact support directly. We will confirm your request and advise on the applicable process.
If you have a question or request related to this privacy policy, use the contact routes below. We do not publish operating hours or response-time commitments we cannot verify, but every message sent through these routes is received and reviewed.
Open the chat widget on the bdjeel site to send a privacy question directly to our support team. This is the fastest route for account-related data queries.
Send a written request or data correction query to our support email address, which is listed in the contact section of the site. Written requests create a record for follow-up.
The help section of your account area contains published guidance on data rights and the steps to submit a formal request. Start there for self-service answers.
We apply consistent practices across data storage, cookie use, and account security to keep your information handled responsibly. These are the four areas that matter most to your privacy on bdjeel.
Personal and payment data is stored on secured servers. Access is restricted to the functions that need it — account management, transaction processing, and fraud checks. We do not store full payment credentials on our own systems.
We use cookies to keep your session active, remember your language preference, and measure how pages perform. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the platform functions.
Your account is protected by the login credentials you set. We recommend using a strong, unique password. If you notice unusual activity, use the account security section or contact support immediately to review access.
When this policy is updated, the revised version is published on this page with a note indicating what changed. Continued use of the platform after a change is posted means you have seen the updated terms. Contact support if you have questions about any revision.
These are the questions we hear most often about how bdjeel handles your data and what your rights are under this policy.
When you register, we collect your name, contact details, and the information you provide during account setup. If you fund your account via bKash or Bank Transfer, the transaction reference data is also recorded for processing and fraud prevention purposes.
Yes. Log into your account and open the profile and transaction history sections. These show the records tied to your registration and payment activity. For a full data summary, contact support through the routes listed on this page.
You can update most contact details directly in your account settings. For fields you cannot edit yourself — such as identity details submitted during verification — contact support with the specific correction you need and we will process it.
We do not sell your personal data. Data is shared only where necessary for payment processing, fraud prevention, or where required by applicable law. Third-party services you access through links on the site have their own privacy terms that apply separately.
Retention periods depend on the data type. Transaction records are kept as required by applicable financial rules. Session and browsing data is held for a shorter period. To ask about a specific record, contact support with your request.
Contact our support team through live chat or email and submit a deletion request. We will confirm receipt, advise on what can be removed given your account status and applicable legal requirements, and complete the process within a reasonable period.